top of page

Our Services

THE-PROCESS-COLLECTIVE-LOWRES copy.png

We provide a variety of services in the areas of People, Processes, Systems and Strategy. We provide ongoing support for all our services.

​

Our approach is to look at the entire business - from strategy and business planning - to staff, culture and management style - to systems and processes.

 

We look at where you are, where you want to be, and give you the advice and tools to get you there.

 

We look at everything from a scientific perspective, backing up our advice and strategies with experience AND the latest research and evidence.

​

We're your one-stop-shop for everything SME. 

​

Check out our main services below.

A surprising amount of business problems are people related.

​

Issues tend to range from staff management to productivity and loyalty, to change management issues and difficult personalities. Although it's reassuring to know all businesses face these issues at some point, it is rare for us to come across business owners or managers that feel confident in managing these issues. 

​

We can step in and conduct HR Management on your behalf, or advise you on what to do.

  • HR 

  • Company Culture

  • Dealing with Difficult People

  • Hiring the Right People

  • Organisational Psychology 

PEOPLE SERVICES

Read More

  • Management Training

  • Productivity

  • Employee Retention

  • Policies and Procedures

  • Ongoing support

  • Cloud HR Apps (HRIS)

If you've ever asked different people to do the same task when there are no clear process maps or guidelines, you'll find that there are 20 ways to do the same thing, and 19 of those ways take 5 times as long. 

 

An oversight in many SME's is clear, tried and tested documented processes. The result is usually lots of double handling or missed steps with one person picking up the slack. Lack of training in company processes can also affect employee motivation and trust.

 

We assess your current processes and advise on improvements, providing documentation, training and change management. If in the process we find that an app will save you time and money, we'll recommend it, and even implement it for you! 

  • Process Audits

  • Assessing Staff

  • Process Reports & Recommendations

PROCESSES

Read More

  • Process Creation

  • Documentation

  • Training & Change Management

  • Ongoing Support

Bad or poorly implemented systems are a major money-drainer for many businesses.

​

The common problems we see repeatedly are self-implementation of systems, implementation of the wrong systems, not using the correct system efficiently, maintaining old legacy systems, and lack of processes around systems.

 

We also repeatedly see staff "muddling through" in terms of use of systems, due to lack of training or having different learning styles that don't suit the training given.

  • Needs Assessments

  • Research

  • Planning

  • Implementation

SYSTEMS

Read More

  • Process Creation

  • Manuals

  • Training

  • Ongoing Support

Often, the plan or idea for your original business is vastly different to what it looks like now.

​

Most people started business either without a strategy, or the strategy they started with is no longer relevant.

​

If your strategy hasn't changed, then you can guarantee your target audience has. With the emergence of new technologies and marketing tools, if you're not constantly reading up on research and trends - it's likely you're targeting the wrong areas.

​

We use behavioural design and strategies to help you attract your customers using social science and the latest research.

​

  • Strategic Planning

  • Business Planning

  • Consumer Trends

  • Target Audience Assessments

  • Marketing Strategy

STRATEGY

Read More

  • Psychology of Marketing

  • Behavioural Design

  • Growth Planning

  • Coaching

  • Ongoing Support

bottom of page